Refund policy

Every This Good Good piece is printed to order, just for you. Because of that, we do not accept returns or exchanges for size, fit, or change of mind. Please check the size chart on each product page before ordering. Our oversized pieces are already sized up one for you, so order your normal size.

 

Damaged, misprinted, or wrong item

If your order arrives damaged, misprinted, or isn't what you ordered, email hello@thisgoodgood.com within 30 days of delivery with your order number and a photo of the issue. We will send a replacement at no charge, or refund you to your original payment method if a replacement isn't available. You do not need to send the item back.

 

Lost packages

If tracking shows your order as delivered but you can't find it, or it has not moved for 10 business days, email us and we'll work with the carrier to sort it out. If an order sent to the address you entered at checkout is lost in transit, we'll reprint it.

 

Wrong address

Please double-check your shipping address at checkout. We can't cover reprints for orders shipped to an incorrect address entered by the customer.

 

Cancellations

Orders go to print quickly. If you need to cancel, email us within 2 hours of ordering and we'll do our best to stop it before it prints.

 

Refunds are issued to your original payment method. Depending on your bank, it may take 5 to 10 business days to show up.